Payment is expected at the time of service. We do not bill insurance companies, rather cash, check or credit/debit card are acceptable forms of payment on the day of service. We provide a receipt complete with CPT codes which may be used for you to submit to your insurance company. Your insurance company may or may not reimburse you, so it is best to check with them in advance. The only treatment we do not accept personal checks for is the payment of the Quit Smoking Program.

Gift Certificates/Gift Cards

Gift Certificates or Gift Cards may be purchased. Gift Certificates are dated and have (1) year expiration from the time of purchase, whereas Gift Cards have no expiration. Gift Certificates/Gift Cards may be used for any service or for the purchase of retail products, but cannot be redeemed for cash.

Underage Patients

If the patient is under 16 years old, an adult must accompany them to the treatment. This could be a parent, guardian, or another adult friend/relative. The health history form or consent form must be signed by a parent or legal guardian.

No Show Policy

We reserve the right to charge a $25.00 fee for failing to show up for a scheduled appointment and also failing to call in advance to cancel it. If you can’t make an appointment, kindly let us know so that someone else who is waiting to get in maybe called and offered that appointment time.

Pregnancy Massage

We reserve the right to deny the massage of a pregnant individual until they have reached week 13, having completed the first trimester of their pregnancy.

COVID – 19

All precautions to create a safe, sanitary environment for you have been met by Muscle Therapy and Acupuncture Center. Our present requirement is that you wear a face mask, sign a waiver with questions concerning symptoms you may have, and have your temperature taken before your treatment. It is your responsibility to determine if you feel safe and want to risk being in a public environment that may expose you inadvertently to the COVID-19 Virus.